{"id":22948,"date":"2023-05-30T14:40:31","date_gmt":"2023-05-30T14:40:31","guid":{"rendered":"https:\/\/development.denederlanden.com\/faq\/"},"modified":"2024-08-27T11:52:04","modified_gmt":"2024-08-27T11:52:04","slug":"faq","status":"publish","type":"page","link":"https:\/\/denederlanden.com\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<p>[et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-2e7dc6e7-75c3-4af0-91af-de287d239fc1&#8243; background_image=&#8221;https:\/\/denederlanden.com\/wp-content\/uploads\/2023\/05\/FAQ-contact.png&#8221; background_enable_video_mp4=&#8221;off&#8221; top_divider_flip=&#8221;vertical|horizontal&#8221; bottom_divider_style=&#8221;ramp&#8221; bottom_divider_color=&#8221;gcid-21956e47-4ba2-40d4-9b76-da12817041a4&#8243; bottom_divider_repeat=&#8221;1x&#8221; bottom_divider_flip=&#8221;vertical&#8221; bottom_divider_height_tablet=&#8221;&#8221; bottom_divider_height_phone=&#8221;60px&#8221; bottom_divider_height_last_edited=&#8221;on|phone&#8221; global_colors_info=&#8221;{%22gcid-21956e47-4ba2-40d4-9b76-da12817041a4%22:%91%22bottom_divider_color%22%93}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;95%&#8221; width_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;129px||129px||true|false&#8221; custom_padding_tablet=&#8221;219px||219px||true|false&#8221; custom_padding_phone=&#8221;79px||79px||true|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_text content_tablet=&#8221;<\/p>\n<h2>Please contact us<\/h2>\n<p>&#8221; content_phone=&#8221;<\/p>\n<h2>Please contact us<\/h2>\n<p>&#8221; content_last_edited=&#8221;on|desktop&#8221; _builder_version=&#8221;4.23.1&#8243; _module_preset=&#8221;default&#8221; text_font=&#8221;theboldfont||||||||&#8221; text_text_color=&#8221;gcid-21956e47-4ba2-40d4-9b76-da12817041a4&#8243; header_font=&#8221;theboldfont||||||||&#8221; header_text_align=&#8221;center&#8221; header_text_color=&#8221;gcid-21956e47-4ba2-40d4-9b76-da12817041a4&#8243; header_font_size=&#8221;100px&#8221; header_letter_spacing=&#8221;-0.36px&#8221; header_2_font=&#8221;theboldfont||||||||&#8221; header_2_text_align=&#8221;center&#8221; header_2_text_color=&#8221;gcid-21956e47-4ba2-40d4-9b76-da12817041a4&#8243; header_2_font_size=&#8221;96px&#8221; width=&#8221;83%&#8221; width_tablet=&#8221;69%&#8221; width_phone=&#8221;93%&#8221; width_last_edited=&#8221;on|phone&#8221; module_alignment=&#8221;center&#8221; header_font_size_tablet=&#8221;130px&#8221; header_font_size_phone=&#8221;60px&#8221; header_font_size_last_edited=&#8221;on|desktop&#8221; header_2_font_size_tablet=&#8221;96px&#8221; header_2_font_size_phone=&#8221;40px&#8221; header_2_font_size_last_edited=&#8221;on|phone&#8221; header_2_text_shadow_style=&#8221;preset3&#8243; global_colors_info=&#8221;{%22gcid-21956e47-4ba2-40d4-9b76-da12817041a4%22:%91%22text_text_color%22,%22header_text_color%22,%22header_2_text_color%22%93}&#8221;]<\/p>\n<h1>Most Frequently Asked Questions<\/h1>\n<p>[\/et_pb_text][\/et_pb_column][\/et_pb_row][\/et_pb_section][et_pb_section fb_built=&#8221;1&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; background_color=&#8221;gcid-21956e47-4ba2-40d4-9b76-da12817041a4&#8243; top_divider_flip=&#8221;vertical|horizontal&#8221; bottom_divider_color=&#8221;gcid-2e7dc6e7-75c3-4af0-91af-de287d239fc1&#8243; bottom_divider_flip=&#8221;vertical&#8221; global_colors_info=&#8221;{%22gcid-2e7dc6e7-75c3-4af0-91af-de287d239fc1%22:%91%22bottom_divider_color%22%93}&#8221;][et_pb_row custom_padding_last_edited=&#8221;on|phone&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; width_tablet=&#8221;&#8221; width_phone=&#8221;95%&#8221; width_last_edited=&#8221;on|phone&#8221; max_width=&#8221;1600px&#8221; custom_margin=&#8221;0px||0px||true|false&#8221; custom_margin_tablet=&#8221;40px||40px||true|false&#8221; custom_margin_phone=&#8221;0px||0px||true|false&#8221; custom_margin_last_edited=&#8221;on|phone&#8221; custom_padding=&#8221;40px||84px||false|false&#8221; custom_padding_tablet=&#8221;40px||179px||false|false&#8221; custom_padding_phone=&#8221;10px||27px||false|false&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_column type=&#8221;4_4&#8243; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221;][et_pb_accordion open_toggle_text_color=&#8221;gcid-c4fff7dc-a7d1-4768-a245-266e91c336eb&#8221; open_toggle_background_color=&#8221;gcid-21956e47-4ba2-40d4-9b76-da12817041a4&#8243; closed_toggle_text_color=&#8221;gcid-c4fff7dc-a7d1-4768-a245-266e91c336eb&#8221; closed_toggle_background_color=&#8221;gcid-21956e47-4ba2-40d4-9b76-da12817041a4&#8243; icon_color=&#8221;gcid-21956e47-4ba2-40d4-9b76-da12817041a4&#8243; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; toggle_text_color=&#8221;gcid-2e7dc6e7-75c3-4af0-91af-de287d239fc1&#8243; toggle_font=&#8221;theboldfont||||||||&#8221; closed_toggle_font=&#8221;theboldfont||||||||&#8221; closed_toggle_letter_spacing=&#8221;-0.36px&#8221; body_font=&#8221;DM Sans||||||||&#8221; body_text_color=&#8221;#000000&#8243; body_font_size=&#8221;16px&#8221; body_letter_spacing=&#8221;-0.36px&#8221; width=&#8221;60%&#8221; module_alignment=&#8221;center&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{%22gcid-c4fff7dc-a7d1-4768-a245-266e91c336eb%22:%91%22open_toggle_text_color%22,%22closed_toggle_text_color%22%93,%22gcid-21956e47-4ba2-40d4-9b76-da12817041a4%22:%91%22open_toggle_background_color%22,%22icon_color%22,%22closed_toggle_background_color%22%93,%22gcid-2e7dc6e7-75c3-4af0-91af-de287d239fc1%22:%91%22toggle_text_color%22%93}&#8221; sticky_enabled=&#8221;0&#8243;][et_pb_accordion_item title=&#8221;1.Where can I board?&#8221; open=&#8221;on&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; body_link_font=&#8221;DM Sans|700|||||||&#8221; body_link_text_color=&#8221;gcid-c4fff7dc-a7d1-4768-a245-266e91c336eb&#8221; body_link_font_size=&#8221;16px&#8221; global_colors_info=&#8221;{%22gcid-c4fff7dc-a7d1-4768-a245-266e91c336eb%22:%91%22body_link_text_color%22%93}&#8221;]<\/p>\n<p>You can embark and disembark at many locations in Amsterdam. <a href=\"https:\/\/denederlanden.com\/en\/boarding-locations-amsterdam\/\">Check out<\/a> our standard boarding locations <a href=\"https:\/\/denederlanden.com\/en\/boarding-locations-amsterdam\/\">on this page<\/a>. Do you have a special location where you want to get on or off? We are happy to advise you on the possibilities.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;2. May I bring my own snacks or drinks?&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>On our boats we have a bar on board so it is not possible to bring your own drinks. Wine, champagne and food can be brought at an additional cost.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;3. Is there a toilet available?&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes, all boats are equipped with a toilet.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;4. Is there a music system available?&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes, all boats are equipped with a music system with AUX (phone) connection. It is possible to play your own music on board<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;5. Can I sail in bad weather?&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Yes, all boats can be covered and heated.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;6. Can I bring my dog on board?&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>No, pets are not allowed on board.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;7. Is the boat wheelchair accessible?&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>By default, our boats are not wheelchair accessible. However, the boats are usually wide enough to accommodate wheelchairs, so if someone can still walk a short distance we are happy to help them on board.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;8. Is it possible to sail with a guide?&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>A cruise in Amsterdam is an experience in itself. Your cruise can be made even more special by booking a professional guide. On board, the guide talks about the city&#8217;s history, special architecture and other facts.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;9. Do the boats have a fixed layout?&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>The interior of the boats can be customized as desired. Our team will be happy to advise you on the options for an atmospheric and comfortable cruise in Amsterdam.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;10. Is it possible to stop by to discuss options and view the boats?&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>You are welcome to stop by our office to customize your cruise booking and view the boats. Our office is located on the Singel and we are available Monday through Friday to help you with all your questions. Feel free to call or email us to schedule a meeting.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;11. The website lists packages starting at 15 people. We want to come with fewer people. Is that allowed?&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Of course, you are also welcome with a group smaller than 15 people. However, the price of boat rental remains the same and because of this, the price per person automatically goes up.<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;12. Is entertainment possible on board?&#8221; _builder_version=&#8221;4.21.0&#8243; _module_preset=&#8221;default&#8221; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221;]<\/p>\n<p>Anything is possible with us. From guitarist to DJ or karaoke. Together, we want to organize a perfectly catered cruise.<\/p>\n<p>Is your question not among them? Please feel free to contact us at <a href=\"mailto:info@denederlanden.com\">info@denederlanden.com<\/a> or call <a href=\"tel:+31204233006\">+31204233006<\/a>. We strive to answer all your questions as soon as possible<\/p>\n<p>[\/et_pb_accordion_item][et_pb_accordion_item title=&#8221;13. Photography\/Videography&#8221; _builder_version=&#8221;4.27.0&#8243; _module_preset=&#8221;default&#8221; hover_enabled=&#8221;0&#8243; global_colors_info=&#8221;{}&#8221; open=&#8221;off&#8221; sticky_enabled=&#8221;0&#8243;]<\/p>\n<p><em>Can I appear in the footage?<br \/><\/em>To capture the atmosphere, photography or filming may take place on the premises. By boarding a ship of Rederij de Nederlanden, you agree to the possibility of being captured in photos or videos.<\/p>\n<p>[\/et_pb_accordion_item][\/et_pb_accordion][\/et_pb_column][\/et_pb_row][\/et_pb_section]<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Most Frequently Asked QuestionsYou can embark and disembark at many locations in Amsterdam. Check out our standard boarding locations on this page. Do you have a special location where you want to get on or off? We are happy to advise you on the possibilities.On our boats we have a bar on board so it [&hellip;]<\/p>\n","protected":false},"author":11,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_et_pb_use_builder":"on","_et_pb_old_content":"","_et_gb_content_width":"","footnotes":""},"class_list":["post-22948","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/denederlanden.com\/en\/wp-json\/wp\/v2\/pages\/22948","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/denederlanden.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/denederlanden.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/denederlanden.com\/en\/wp-json\/wp\/v2\/users\/11"}],"replies":[{"embeddable":true,"href":"https:\/\/denederlanden.com\/en\/wp-json\/wp\/v2\/comments?post=22948"}],"version-history":[{"count":0,"href":"https:\/\/denederlanden.com\/en\/wp-json\/wp\/v2\/pages\/22948\/revisions"}],"wp:attachment":[{"href":"https:\/\/denederlanden.com\/en\/wp-json\/wp\/v2\/media?parent=22948"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}